Getting started – step by step

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Help changing your Profile – email and password

I’m stuck.  I’ve read all the documentation and I can’t find an answer below, Help!
Your Questions answered:


Does a companion on the court need to be registered for her name to be accepted?   I’m playing with Fran tomorrow and the system couldn’t find her.

My display looks funny!  I can’t see part of the form...

Question:   Does a companion on the court need to be registered for her name to be accepted?   I’m playing with Fran tomorrow and the system couldn’t find her.

Answer:  That’s a great question.  We are all learning this system together.

You are correct, but there is an alternative to use in this case.
a). To enter names in the “Members” area they must be registered users.
b). If you fellow player(s) are not registered users, then you can enter them in the “Guests” area
For example on your reservation (see attached screenshot).

Question:   My display looks funny!  I can’t see part of the form…  I can’t fill in any of the boxes….

Answer:  It might be a problem with your browser (e.g. Chrome or Explorer, …). Make sure Java support is turned on in your browser’s preferences.  Alternatively, try a different browser like Firefox (download from Firefox.com).  Also, make sure any other browser windows (like the Bookmarks window) isn’t blocking the window with the reservations screen.

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